DRS Technologies Inc. Field Service Engineer- Groton in Groton, Connecticut
DRS Technologiesis a leading supplier of integrated products, services and support to military forces, intelligence agencies and prime contractors worldwide. Focused on defense technology, we develop, manufacture and support a broad range of systems for mission critical and military sustainment requirements, as well as homeland security.
Headquartered in Arlington, VA, the Company is a wholly owned subsidiary of Leonardo S.p.A. which employs more than 70,000 people worldwide. We offer a competitive compensation package and a business culture which rewards performance. For additional information on DRS, please visit our website atwww.drs.com.
DRS Naval Power Systems (NPS)a multi-site operation responsible for $350 million of revenue with locations in Milwaukee, WI, Danbury, CT, Fitchburg, MA, and High Ridge, MO with an employee base of approximately 900 employees. NPS is structured into four Lines of Business: Surface, Submarines, Nuclear instrumentation and Controls and Marlo Coil focusing on supporting the power and propulsion needs of the U.S. Navy. We provide engineering, manufacturing and lifetime support of our highly engineered products.
*Job Location: * Groton, CT
Sr. Field Service Engineer – Site Lead: actively integrates the DRS engineered/ manufactured product line into new or re-engineered customer designed platforms. This position communicates with the customer and internal management as the technical, on-site, expert on large systems projects in order to effectively interface with all facets of decision-making personnel and customer management. This position will also lead a collective team of engineers and field service technicians, on customer’s site, providing one seamless organization recognized for technical superiority and service excellence both during and after integration.
Duties and Responsibilities
Function as project leader during integration and field service efforts of significant complexity and scope
Provide on-deck, customer focus and support for platform integration team
Communicate with the customer; internal management, and engineering personnel as the technical expert on field service projects in order to effectively interface with all facets of decision-making personnel and customer management
Primary interface with on-site customer. Work directly with customer to ensure expectations are met by understanding the customer’s requirements and special conditions
Provide guidance, direction, and mentorship of less experienced field personnel in order to increase our integration expertise base within the company with an emphasis on performance, schedule and resource optimization, and intellectual "deck-plate knowledge"
Work closely with Project managers to anticipate potential problems and create strategies to maximize services. Monitors daily schedule for cost effectiveness
Assist in establishing LOTO procedures and safety procedures for installed systems and in-yard work; generate and validate technical manuals for safety and repair procedures
Prepare trip reports, certification documents, and other paperwork related to all Field Services in the field
Track progress and issues using systematic methods to ensure products and systems are fully tested and all issues are resolved
Participate in the creation and review of ship test procedures
Troubleshoot and resolve equipment and system performance issues
Participate in equipment design including maintenance reviews, safety reviews, technical writing and review of equipment manuals, and system testing
Perform assignments at various shift hours and remote locations
Liaison with Shipyard Test and Engineering to ensure DRS hardware and software issues are resolved
Assist DRS Test, Engineering and On-site Service teams to support the ships sea trials and delivery
Provide technical advice and input into engineering and field activities.
Support on-site platforms during testing and through execution of all operational phases.
Bachelor of Science in Engineering discipline degree and 5+ years experience
Knowledge of Navy ship systems or shipboard, shipbuilding, and field engineering/integration environment, required.
Candidate shall possess the communication skills required for effective interface with all levels of management, the customer, vendors and shipbuilder, on complex program and technical issues, down to and including the tradesmen on the deck plates.
Candidate shall possess strong writing and verbal communication skills; the ability to manage multiple tasks and changing priorities; a team player with process improvement qualities; organizational skills; attention to detail; and the ability to work extended hours and weekends in a shipyard and shipboard environment.
Candidate shall be able to work with minimal direction and oversight, while exercising considerable latitude in determining technical objectives and approaches to assignment.
Candidate must be a self-starter, motivated, and capable of working well with multiple teams, including all levels of shipyard personnel and US Navy crew members, and civilian personnel.
Candidate shall possess analytical and organizational skills to effectively track, manage, and status multiple technical and construction items and issues, provide conflict resolution and work between multiple organizations to work operational and test issues and keep test program on-track.
Candidate shall have the ability to define, document, and implement improvements to site test and production processes and have experience working within an integrated product data environment.
Candidate shall have the ability to handle a high-stress environment.
Candidate shall be a major participant in the development of technical solutions to complex problems and shall possess and apply proven engineering skills of ship’s equipment and systems to understand the interactions and co-dependencies between DRS and other ship’s systems.
Able and flexible to travel extensively (more than 60% at times, both domestically and internationally)
Must have or be eligible to obtain US Passport
United States Citizenship and ability to obtain security clearance, required
Additional Desirable Qualifications Skills and Knowledge
Knowledge of process and procedures of DRS customers (Navy and Civilian)
Software skills with C, C++, Java and Visual Basic, a plus
Outstanding communication skills (written and oral) with the ability to successfully interact at all levels of a matrix organization; ability to develop relationships with all levels of the organization
Excellent teambuilding and leadership skills.
Computer proficiency with MS Office application experience, including Word, Excel, Project and PowerPoint; detailed understanding and use of database technologies helpful
Ability to drive and supervise change agents.
Demonstrated ability to apply sound judgment to complex program/business issues; results-oriented, self-motivated, and process driven.
Lead conflict resolution and manage difficult situations in a professional manner; effective problem solver
Demonstrated strength in analytical skills and extensive experience in electrical/electronic test equipment
Extensive organizational and time management skills; must be able to multi-task with a high degree of accuracy and detail in a fast paced, deadline driven environment.
US citizen and meet DRS security standards as imposed by DoD, including the issuance of any necessary security clearance by the US government within a reasonable time after commencement of employment
While performing the duties of this job, the employee requires normal manual dexterity, speech and hearing. Specific vision abilities required by this job require frequent use of a computer monitor. The employee must often lift and/or move up to thirty-five (35) pounds, stand for long periods of time and work in a shipyard or test facility environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We offer a very competitive base salary commensurate with experience and a business culture which rewards good performance. The Company offers a full range of employee benefits, and is prepared to offer a comprehensive relocation package.
/Candidates must be a US citizen and meet DRS security standards as imposed by DoD, including the issuance of any necessary security clearance by the US government within a reasonable time after commencement of employment./
DRS Technologies is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law. #KS #NPS